FAQ'S

Frequently Asked Questions

Browse our FAQ page for answers to everything you would like to know about what we do, what we charge, our process, and how everything works.

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  • No, there is no buyout price to stop paying on the monthly package. As noted in another question, it takes 2-3 years including hosting fees to make what we would have made on a lump sum site. We have this rule because subscriptions really only work out financially if a client stays for 5+ years to be beneficial enough to wait that long for payment. It’s not feasible to be waiting 2 years or so for full payment on every site and then have to replace that monthly subscription. It’s much more beneficial to have just been paid in full up front from the start. and then so does our service.
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Can I add unlimited edits and support to the lump sum package?
Yes! We offer $50 a month subscription add on for unlimited edits and support. These are done with a 12 month minimum commitment as well. There's no turning it on and off every other month. Once you end it, if you want to reinstate, it you’ll need to sign another 12 month commitment.
Benefits
On subscriptions, once I’m done with the 12 month minimum, do I continue paying after that?
Yes, subscriptions are indefinite. You keep paying every month after the 12 month minimum. It generally takes us 2-3 years to make what we would have made if we sold a lump sum site. So ideally we'd like to have clients last at least 5 years to make getting paid over that period of time worth the wait and financially viable. And at that point, the website will be generating more than $175 a month in value for the client, so the site will essentially be paying for itself at that point and we hope our clients continue to see the value in the work we do to keep paying every month so we can continue to do what we do.
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Can I buy out of my subscription after the subscription minimum has passed?
No, there is no buyout price to stop paying on the monthly package. As noted in another question, it takes 2-3 years including hosting fees to make what we would have made on a lump sum site. We have this rule because subscriptions really only work out financially if a client stays for 5+ years to be beneficial enough to wait that long for payment. It’s not feasible to be waiting 2 years or so for full payment on every site and then have to replace that monthly subscription. It’s much more beneficial to have just been paid in full up front from the start. We also rely on this monthly recurring income for consistent and reliable income so we don’t have to sell sell sell every month to pay the bills and we can spend more time working on our clients sites and spending time on their support calls and emails. Doing this allows us to be more hands on with our clients and provide a better service than any other agency. So if we had clients buying out of their subscriptions every month, we’d end up having to sell more and more to replace that income and the model begins to break down, and then so does our service.
Benefits
Why should I outsource my Bookkeeping?
As an entrepreneur or a small business owner, your most valuable asset is your time. Growing a business and taking care of all the problems that pop up, minor and major, amount to a dramatic use of energy that is best applied elsewhere. Outsourcing your Bookkeeping allows you to expend your mental energy where it will make the biggest difference for you and your customers.

Additionally, a growing business must run as efficiently as possible. Expenditures on in-house Bookkeeping, on average, amount to double the outlay compared to outsourcing when taking into account the need for office space, utilities, payroll taxes, and more. Dynamism is the name of the game when growing a business, and outsourcing prevents your company from being bogged down with unnecessary expenses.

Any further questions on this subject can be answered in detail by calling the Stilz office. I’d love to hear from you.
Do you offer tax service?
We do not offer in-house tax services, but can provide you with trusted referrals to the top independent and QuickBooks experienced CPAs in New York City.
What is your expertise?
Our founder is a QuickBooks Certified Advanced ProAdvisor® with a BBA in accounting, auditing and statistics. He has 20 years hands on experience with QuickBooks, starting from QuickBooks Desktop to QuickBooks Online. His certifications are available upon request.
why should I use quickbooks online?
QuickBooks Online offers users all the advantages of the SaaS (Software as a Service) delivery model and is accessible through a secure cloud connection. It’s maker, Intuit®, is diverting resources to Online as opposed to the Desktop edition to better meet the needs of today’s business world.
We use Xero, BYOB, Peachtree or Sage. Can you handle our Bookkeeping?
We are the Master of One, QuickBooks Online instead Jack of all other accounting platforms. QuickBooks is the most used accounting solutions program here in the US. We’ve committed time and efforts to master QuickBooks Online. We’ve have labored over and spent countless hours to obtain QuickBooks Online Certification with our founder having achieved QuickBooks Online Advanced Certification. So you don’t have to fret and spend sleepless nights over your QuickBooks.

Also QuickBooks Online has proven to be the best Bookkeeping model, with an over 80% market share. Unlike other platforms, CPAs have knowledge of using QuickBooks making it easier (and cheaper) to provide you with reasonable and efficient tax service.
Can you help us automate and streamline our bookkeeping?
Yes! We can help reduce the stress, time and effort it takes to generate accurate financial statements. I can help you go completely paperless for collecting payments and making payments to your vendors. Since your books are on the cloud, you are able to work from wherever you have an Internet connection and whenever you have the time.
Our company operates in a somewhat esoteric industry. Can you help us with our books?
Most certainly. Each type of business has their own reporting needs and objectives that can be met with the right level of services. With our deep expertise in QuickBooks Online we can customize your books for maximum efficiency.

I am behind on several years / months of transactions. Can you help me catch up?
Absolutely. We can bring your books up to date, clean up the books and maintain them on a regular basis going forward at an affordable price.
Do I need to have an annual contract wit you?
Absolutely not. We want to earn your business by providing awesome service, not hold you captive with a contract. While unlikely, if you do not like our remote bookkeeping service, you can absolutely move to another virtual bookkeeping service provider. We will make it a seamless transition for you.

If you choose to invest in our annual paid up virtual bookkeeping service upfront will receive a significant discount, and a refund of any fees for the period of 2 or more continuous months if no transactions are made on your bank and credit card accounts during that time.

We am absolutely fine if you choose the monthly pay option. In fact we prefer it so we can determine we are a right fit for you.
We need GAAP basis financials for our investors, do you do GAAP?
Yes, GAAP based financials are pulled from QuickBooks to prepare financial statements for your business. We can help you present your financial reports to current and potential investors so that they may evaluate your books in detail.

Once you are are a client we can also introduce you to amazing experts that use your QuickBooks Online data in financial projections and excel modeling and use graphics to weave the numerical narrative in the business plan.
Can a small business afford Bookkeeping Services?
The honest answer is you can’t afford not to have Bookkeeping services. If you’re a one-person show or a team of 100, Bookkeeping is a critical part of your business infrastructure. We’ve have found even the smallest of businesses benefit from an QuickBooks certified professionals who can handle all of the details when it comes to your accounting and Bookkeeping needs remotely. It relieves you of the stress of maintaining your QuickBooks and allows you to do what you best, that is growing your business.

I want you to sign up for your virtual bookkeeping service. Should I pay annually to get a discount?
No. We recommend you start with paying monthly. Once you experience our monthly QuickBooks Online bookkeeping service and you are happy with our service, you can prepay to take advantage of a good discount.

What are your rates for SEO?
Our SEO specialists rates vary from project to project because of the scope of work. The more you want done, the more it will cost. Generally, the minimum base package is $700 a month to start and goes up from there based on how aggressive you want to be in your strategy.
What are your rates for SEO?
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What are your rates for SEO?
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What are your rates for SEO?
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What are your rates for SEO?
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What are your rates for SEO?
Our SEO specialists rates vary from project to project because of the scope of work. The more you want done, the more it will cost. Generally, the minimum base package is $700 a month to start and goes up from there based on how aggressive you want to be in your strategy.
What are your rates for SEO?
Our SEO specialists rates vary from project to project because of the scope of work. The more you want done, the more it will cost. Generally, the minimum base package is $700 a month to start and goes up from there based on how aggressive you want to be in your strategy.